Windows XP was released October 25, 2001. That’s over 12 years ago, several lifetimes in PC operating system time.
Windows XP was released October 25, 2001. That’s over 12 years ago, several lifetimes in PC operating system time.
The holiday season is upon us, and we will all be busy spending time with friends and family, celebrating the year. We know we will be! From all of us at Castema, we would like to wish you a Happy Holidays and all the best in the New Year.
Hard drives and data loss are on my mind after a couple of online articles in the last few weeks caught my eye. You don’t read geek news, so you missed these? Don’t worry, we’ve got you covered. The stories themselves are interesting, but read on for what it means to businesses.
If you’re the type of person that usually skims or skips over our newsletters and blog posts, pay attention to this one. I know, I know…malware…encryption…blah blah blah…security…threat…eyes glaze over…I’m with you. But listen up!
Earlier this year, a nasty new type of ransomware burst onto the scene. Unlike others, however, this new one’s bite was every bit as bad as its bark. The Cryptolocker hijacker sniffs out your personal files and wraps them in strong encryption before it demands money.
In last month’s article, I wrote about what the cloud is and why it matters to small and mid-sized businesses. Today I’ll dive a little deeper into that topic and mention a few cloud services and applications that businesses may find useful.
It’s getting pretty hard to have a conversation about business these days, or to read a business article, without someone mentioning “the Cloud”. So Cloud is the new buzzword, and technology vendors, required by law to be 100% buzzword-compliant, are lining up to tell you about their cloud services.
Our new address:
Castema Technology Services, Inc.
3501 Algonquin Road
Suite 330
Rolling Meadows, IL 60008
Dan Bremner
In my last post, I introduced the concept of the Two Costs of IT Support, which are the Hidden Cost and the Direct Cost. (If you missed it, you may want to click here to read Part 1 before you go on.) We also introduced the definition of Noise, which is the continual recurrence of IT issues and problems that take time and productivity away from your team members, and usually require an IT professional to resolve.
As much as I would love to say that Castema’s Managed IT service is the perfect solution for every small business, the reality is that some businesses need the value that Managed IT gives them more than others do. I’m going to break this post into two parts in order to give a complete answer to the question, “Who is a good customer for Managed IT?” Today I’ll introduce the concept of two types of support costs, and explain them, as well as define a new Natural Law pertaining to Information Technology support. Next time, I’ll talk about hotels and how they relate to IT Support business models (trust me), and what that means to your IT support cost.