Microsoft Patch Management
Critical security updates and bug fixes are released regularly- unfortunately not all computers install these updates properly. We manage the deployment of these patches but only after we verify the update should be applied.

24x7 System & Event Log Monitoring
Our monitors aren't just watching your network they're working for you as well. Often times our software can automatically resolve issues before you even notice the problem.

Log File Maintenance
Server log files are often ignored, but improper maintenance can result in disk space overflow, or in the event of a disk failure inability to retrieve vital data. We'll properly configure and monitor logs to make sure you're not at risk.

Drive Space Monitoring
We keep an eye on how much drive space you have so we can take action before becomes a problem. A full disk on a server can result in serious problems.

Network Printer Administration
We make sure printers are setup the right way so they can be easily accessed by those that need them.

Online Issue Tracking (Track IT)
Our Track IT tool enables online tracking of Service Tickets, Scheduled Visits, Invoices, and More.

Online Asset Management
We can generate reports of your assets so you know exactly what equipment you have.

Project & Training Hours
Our premium plan includes hours for additional non-covered tasks. This can range from New Software deployments, or in-house training to make sure you're getting the most out of your IT.