Blog

June 24th, 2015

By: Dan Bremner

Windows 10 is coming!

You may have seen some of the press, or even a “Windows 10 is coming” notification on your desktop along with an offer to “reserve your upgrade”. By the way, if you’re only half-paying attention don’t worry, you didn’t miss Windows 9. Microsoft decided to skip a version and go right from Windows 8 (and 8.1) to Windows 10.

Of course, as your IT company, we’re working with the new release so we can give you inside scoop, and be ready to support you, our customers, when you’re ready to move. All of our desktops internally are running Windows 10 Preview, and I’ll have some information in the next newsletter on what’s new and changed in Windows 10, and what to expect.

For this installment, I want to focus on a few things you should know about the rollout of Windows 10, because it’s much different than previous Windows releases. If you’re a Castema Managed IT customer, please be sure to read the recommendations at the bottom.

  • It’s Free. For all customers with Genuine installations of Windows 7, 8, or 8.1, you can upgrade for free, as long as your system meets the minimum specs. Apple started doing this a few releases ago, and Microsoft is following suit. This free upgrade is good for a year after the release date, so until July 29, 2016.
  • It’s coming through Windows Update. Previous versions of Windows have come via a CD/DVD, a separate download, or a Microsoft Store App. While those options may be available for Windows 10 also, the upgrade that was just announced is being delivered through the Windows Update mechanism. Make no mistake, though, this is still a new Operating System, and not an “update”. The installation may take an hour or so, and may require installing drivers and setting up new system preferences after it’s complete.
  • Microsoft is taking “reservations”. What does that mean? If you click the Windows notification (if you have one) in your taskbar and reserve your copy, your system will be examined to ensure it meets the specs, and then once the release date arrives, your computer will download the installation files for the new OS in the background. What happens after that isn’t specified in detail, but presumably you will be prompted to install it.
  • It’s NOT Mandatory. Being techies at heart, we are generally in favor of new stuff, especially when it improves over the old stuff. But this is your business we’re talking about, so we certainly advise a controlled rollout, and not an “every man for himself” approach to new technology. Which leads to…

Our Recommendation to our Customers

The number one recommendation is don’t click on the update on July 29th and do this yourself without first coordinating with us. Having us involved can help steer clear of “gotchas” and make sure things run smoothly – exactly why you hired us in the first place. We’ll be doing plenty of testing over the next weeks leading up to the launch, and we’ll have some best practices defined for our Windows 10 rollouts. If you already clicked on “Reserve My Copy,” don’t worry, we’ve got you. Downloading files in the background won’t do anything until you OK the prompt to install. Or you can cancel your reservation easily.

Some of you may prefer to hold off on Windows 10 until your next PC refresh, just as many have done in the past, and that’s perfectly fine. Others may want to take advantage of the newest release, and the fact that it’s being offered for free, and we’ll work with you to roll it out smoothly, if that’s you. In the meantime, you don’t need to do anything, and we encourage you ignore the prompt about reserving your copy.

We expect Microsoft to release more details and tools soon for IT departments to help the companies they serve, to ensure consistency. In the meantime, as your IT department, rest assured that we’re on top of the Windows 10 news, and as always, you can come to us with any questions about what’s the best approach for your company.

Topic Articles
June 18th, 2015

Office365_Jun4_AEmail plays a huge part in the average day of the modern business person, but it’s easy to see how many of us get overloaded. The sheer number of messages we now receive through email is enough to prove a distraction from our real jobs. And for all the tips we might read on how to block out email-free periods of our day, or unsubscribe from unwanted newsletters, somehow the trash keeps coming. Even setting aside spam, much of the email we receive just isn’t the kind of thing we need to deal with right away. Outlook’s new Clutter feature, recently rolled out to all users, can help you fight your inbox nightmares.

Originally announced at Microsoft’s Exchange Conference at the start of 2014, the Clutter add-on for Outlook began rolling out last November to Office 365 business customers who had signed up for the first release. During the initial trial period for Clutter, the function was disabled by default – now that’s been changed, and as of June 15 the tool was due to be turned on by default for all Office 365 users.

At the heart of Clutter is a desire to prioritize email, and move less important messages from your inbox so that you can review and deal with them at your convenience. With only your highest priority emails waiting for you in your main inbox, the idea is that you enjoy fewer distractions and so enhance productivity in your real job – which, for most of us, isn’t email at all. Clutter is an intelligent tool, meaning it picks up hints on which emails are important to you based both on the type of the message and how you are addressed in it. It also uses the Office Graph social feature to track your prior actions both within the Outlook Web App and on Outlook clients for desktop and mobile devices.

Messages identified as lower priority are whisked away to a specific Clutter folder for you to review when you have the chance. Alternatively, you can simply choose to ignore the messages, treating the Clutter folder as another kind of junk filter, and the messages will remain conveniently out of view. In order to ensure that it doesn’t inadvertently start mis-identifying messages as low priority, Microsoft is keen to stress that Clutter won’t do anything until it is confident it has a thorough understanding of your behaviors and your email preferences – for most people this will happen within a matter of days, depending on the volume of email you receive.

You’ll receive daily and weekly notifications so you’re aware which messages Clutter is moving, and don’t miss something important – significantly, these notifications are no longer sent as emails, since replacing an inbox-cluttering message with another one would seem to somewhat detract from Clutter’s purpose. If a message is wrongly picked up as low priority and moved to your Clutter folder, you can move it back to your inbox to be dealt with sooner, and Clutter will learn from the mistake in order to improve its handling of your messages in the future. In the same way, you can choose to proactively teach Clutter about your preferences by marking specific low-priority messages as Clutter.

According to Microsoft, Clutter already shifts more than a million low-priority messages daily, and saves its users almost an hour and a half in productivity each month – figures which are expected to rise as the tool is adopted more widely. If you’ve already enabled Clutter manually, or have enabled it but later switched it off, nothing will change; if you haven’t yet taken any action at all, it will be automatically turned on for you if it hasn’t been already. If you want to disable it, you can do so from the Options page of either Outlook on the Web or the Outlook 2016 Preview, or can simply click the turn it off link at the bottom of notifications.

Clutter gives you a highly personalized email filter that knows which messages are of interest. If you want to learn more about using Office 365 in your business, give us a call.

Published with permission from TechAdvisory.org. Source.
June 3rd, 2015

164_A_ProdTechnologies such as cloud computing are freeing employees from their desks and lighting the fuse to the remote working revolution. For employees who lack discipline or a strong work ethic, a remote worksite is a breeding ground for a lack of focus and unproductivity. What can you do to help them out? Here are some ideas you can provide your staff (or take advantage of yourself) to develop the proper habits for successful remote working.

Don’t change your routine

Would you go to the office without brushing your teeth or combing your hair? Probably not. Believe it or not, it’s not a good idea when you’re working remotely either. Sometimes the simple act of preparing for your workday – jumping in the shower, shaving and so on – can put you in the right frame of mind to work. If you or your staff are finding it difficult to be productive at home, try sticking to a pre-work routine and see if it makes a difference.

Designate a specific workspace

Attempting to work while sitting in your bed or lounging on the couch can be a recipe for a productivity disaster. So instead, try designating a specific space where you work everyday. It can be as simple as a desk set apart from the rest of your living room or bedroom, but just make sure it’s not cluttered with non-work items (like a TV remote or fiction novel), and that it’s properly lit and comfortable.

If you’re working from a coffee shop, airport or other public place, consider using a pair of headphones to help drown out the noise so you can focus. Eliminate as many distractions as possible, and the productivity will come.

Stay connected to your team

Thankfully, cloud computing has made it unbelievably easy for your remote workers to stay connected to the office wherever they are. If your business is setup with Google Apps, Microsoft Office 365 or another cloud product, make it a requirement that your employees access it daily and remain available. When your staff is connected to your business this way, it will strengthen their relationship with other employees and the organization as a whole. Generally speaking, more connected employees are more productive ones.

Log off

When you work remotely, the line between work and personal life blurs more than ever. To avoid burnout, it’s important you discipline yourself to log off after you’ve put in a full day’s work. Whether you choose to work from 9 to 5 or 4pm to midnight, define work hours and stick to them. This will help you completely disconnect at the end of the day, which will ensure that you’re properly rested and prepared for the next.

Want more tips on productive habits for remote working? Are you ready to empower your staff with cloud computing to help them along? Let’s talk. Call us today.

Published with permission from TechAdvisory.org. Source.
Topic Productivity
June 2nd, 2015

Virtualization_May28_AVirtual machines are a robust platform for storing data, documents and applications for most organizations today. But with the emergence of containers, another platform for virtual file storage, the question arises: which platform is right for my business? With that in mind, let’s take a look at how containers and virtual machines differ and which would be best for your organization.

Containers, just like virtual machines, are used for storing files, critical data and applications in an organized manner following specific access rules. So how do they differ from virtual machines, and what are the pros and cons of containers? We’ll take a look below.

Containers can pack a lot more applications into a single cloud or data center than a virtual machine can. And because containers only require little memory from an operating system and its supporting programs and libraries, you can put two to three times as many as applications on a single server with a container than you can with a virtual machine. In addition, containers allow you to create a portable, consistent operating environment for development, testing and deployment.

Still, there’s a lot more to containers than how many apps you can put in a box, and not everything about them is sweet. One of the problems with containers that is often overlooked is security. Simply put, containers do not contain. What this means is that if a user or application has superuser privileges within the container, the underlying operating system could be cracked. And while you can secure containers by mounting a /sys filesystem as read-only among other options, it takes a lot of time and effort to do so.

Another container security issue stems from the release of many containerized applications. This is a problem because if you happen to install the first container that comes to hand, you’re likely to have brought a Trojan Horse into your server. You need to inform your staff and employees that they simply can’t download apps from the Internet into a container like they do games for their smartphone. Not only that, but breaking deployments into more functional discrete parts using a container is possible, but means more parts for you to manage. The whole point of a container is to run a single application, so the more functionality you stick into a container, the more likely it is you should actually be using a virtual machine in the first place.

So how do you decide between containers and virtual machines? Ask yourself whether you need to run the highest possible number of instances of a particular application on the fewest possible servers, because if so then containers are the best option for you. But if you want the flexibility of running multiple applications on your servers and you have a variety of operating systems, virtual machines are your safest bet.

Looking to learn more about how virtualization can help your business prosper? Contact us today – we’re sure we can tailor a solution that meets your unique needs.

Published with permission from TechAdvisory.org. Source.
June 1st, 2015

Security_May27_AInformation security is on everyone’s mind – all too often we hear of a high-profile data breach in the news, and even the smaller scale attacks that don’t make headlines can wreak havoc on growing businesses. So it’s heartening to know that Google places a high premium on security. Their latest move to bolster protection for Google Drive for Work sees the introduction of physical Security Keys – here’s what you need to know.

Google already offers security precautions like two-step authentication, which provides additional protection by requiring you to enter not only your password but also a one-time code received by SMS or similar. This is a crucial weapon in the fight against hackers, since weak usernames and passwords are still be the primary reason for accounts being breached. Security Keys now take things one step further, strengthening your Google Drive account’s coat of armor to an even greater extent.

The Security Key is a physical USB device that is plugged into your computer, and which sends an encrypted signature, instead of a password or other code, to verify your identity and permit you access to your Google account. Crucially, Security Keys are inexpensive – starting from around $6 per unit – and require no additional software for deployment, use or management. Administrators have the ability to track when and where each key is used, as well as being able to disable them if lost and issue backup codes to allow staff uninterrupted access even if they do misplace their key.

Simplifying the login process is also a key part of what Google has tried to achieve with Security Keys. To that end, the first time you use your key to access your Google account on a particular computer, you can opt for Google to remember that device. On subsequent occasions you can quickly sign in using only your password, and without requiring either your key or a two-step authentication code. You can still sign in using your key on other machines, and if a hacker tries to access your account without your key they will also be prompted for a two-step verification code (which, unless they have access to your cell phone, they shouldn’t be able to provide).

Security Keys aren’t an entirely perfect solution, though – there are some significant limitations to the technology. For one, you can’t use them on mobile devices, since they require a USB port to work, and they only allow you to access your Google account through the Chrome browser. Windows, Mac OS, ChromeOS and Linux operating systems are all supported, but if you’re working from your phone or on a browser other than Chrome then you’ll need to continue using two-step authentication. Google says you can mix and match different methods of verification, opting to use Security Keys where they are supported and two-step verification otherwise (or if you don’t have your key with you).

What’s more, only Google Drive currently supports Security Keys – it’s not yet possible to use them with Google Apps, for example. But, while the technology is primarily targeted at Google Drive for Work users, it’s possible to link a single key to multiple accounts, meaning you can use it to access both your work and personal Google accounts. Some users have also queried how much of a safeguard the technology really provides in the absence of an additional PIN code or fingerprint authentication being required for activation, suggesting that a stolen Security Key could be used to access a computer that a user has previously asked Google to remember. But Security Keys do appear to offer at least some additional protection, which will be of comfort to businesses handling sensitive data.

Give us a call to find out how to employ Security Keys and other technology solutions to bolster your protection against network intrusion and data breaches.

Published with permission from TechAdvisory.org. Source.
Topic Security
June 1st, 2015

BusinessContinuity_June1_ACompanies of all sizes today are aware of the data security risks posed by unexpected disasters, and so have a business continuity plan in place to prevent data loss. But entrusting data backup to the average IT guy is a certain way to lose your critical business data, since making configurations and changes to managed backups can be downright complex and confusing. That’s why you should turn to cloud hosting for a more simple data backup and recovery process. Here’s why you’ll want to utilize cloud computing in your business continuity plan.

Better uptime

Backing up to an internal drive or an external hard drive won’t completely secure data. If someone steals your computer, you lose the hard drive and the backup. Natural disasters or man-made errors will also likely destroy your backups. Your company could face expensive downtime if your backups are lost or damaged. With cloud-hosted backup, however, things are different. The entire purpose of a cloud backup is to make sure your data is available when you need it. Top cloud service providers will offer redundancy, which means they will make a backup of your backups. This increases uptime and ensures optimum levels of data availability.

Fast resource provisioning

When backups are being implemented, spikes in user activity or cloud environment accessibility can rise rapidly and slow down a website or other running systems. This is where a cloud hosting provider comes in. By closely monitoring user activities, providers can see spikes either before or as they are happening. The provider will provision more resources and virtual machines to manage the influx of users. This type of flexibility is particularly useful for when data backups are in process.

Backup frequency

Most companies work on files and update information throughout the day, so it’s important to have a real-time backup plan ready in case an unexpected disaster occurs. When you backup data to the cloud, you will no longer have to worry about managing the frequency of your backups. Most cloud-hosted providers offer hourly, daily, monthly, or other fixed backup frequencies, while others let you set your own backup schedule. Some of the services offered by these providers will back up files as you make changes, so you’ll know that the very latest version of files and data are always backed up.

Distributed infrastructure

Cloud-hosted backup literally means the delivery of data backup to users all over the world. Selecting the right type of cloud hosting partner is equally as important as having a cloud backup plan in the first place. If international users are trying to access database or download applications through your business website, latency will become a factor – the closer the user is to the data, the faster they’ll be able to access information. A suitable cloud hosting partner will be able to provide backup servers at the location that best suits your company’s business continuity needs. Distributed infrastructure is beneficial if you’re looking to support a large number of worldwide users.

Businesses everywhere are utilizing cloud backup solutions – don’t be the one left behind. If you’re looking for a managed cloud backup service to protect your business data, give us a call today to see how we can help.

Published with permission from TechAdvisory.org. Source.
May 29th, 2015

164_A_iPhoneWhether you’re a business owner, managing director, IT manager or senior staff member, everyone can benefit from additional privacy from time to time. And in our increasingly interconnected culture and media-saturated environment, it’s becoming harder and harder to retain your much needed private sphere. So for all the iPhone users out there, we have three settings that can give an additional boost to your text message privacy.

Turn off message previews

Have you ever accidentally left your iPhone on your desk while taking a bathroom break? When your phone is left unguarded in a public place, this is a golden opportunity for a passerby to glimpse a confidential message on your phone’s display. Here are the steps to take to prevent this from happening. Click on the following:

  1. Settings
  2. Notifications
  3. Messages
  4. Show Previews (turning it off)

With the preview setting off, you’ll still be alerted to a new text message. The only difference is that not a single line of said message will be viewable if someone sneaks a peek at your display.

Automatically delete texts

If you lose your phone or it gets stolen, there’s always the chance of it falling into the wrong hands. When that happens, you don’t want your sensitive or valuable information exposed to a stranger.

To avoid this nightmare scenario, there’s an easy solution to ensure your messages are deleted automatically after a designated time period of your choosing. Follow these steps for this additional security. Click on:

  1. Settings
  2. Messages
  3. Keep Messages

From here you now have the option to keep your messages for 30 days, a year or forever.

Turn off read receipts

When the word “Read” appears under a text message you’ve sent, this is a read receipt. It informs you that the the receiver of the text has seen your message. This works both ways, and also alerts the person you’re messaging with that you’ve read their text as well. So, why would you want to turn this off?

Maybe you don’t want to respond immediately to a client or colleague who is corresponding with you via text. If that’s the case, you may not want him or her to know that you’ve seen their message and are waiting to respond. In this scenario, turn off your read receipts and whoever it is you’re texting with will never know you saw their message.

To turn off read receipts, click on:

  1. Settings
  2. Messages
  3. Send Read Receipts (turning it off)

With these additional privacy measures in place, you can rest assured that a confidential text message will never be seen by the wrong person.

Want more iPhone tips or need a technology question answered? Don’t hesitate to give us a call.

Published with permission from TechAdvisory.org. Source.
Topic iPhone
May 25th, 2015

164_Biz V_AAs a business owner, you likely have your hands full. Between managing your staff, looking for growth opportunities and keeping clients happy, you probably have little time to dedicate to new technology purchases. Being so busy, it can be easy to make a mistake when choosing an IT solution. That’s why we’ve compiled a list of common IT investment missteps that every business owner needs to avoid.

Investing in the newest technology instead of the best fit

It’s the job of every marketer to make you believe the newest technology on the market will resolve all your problems. And while the latest cloud or virtualization offering is likely to make things better for many individuals and organizations, it isn’t going to work for everyone.

Don’t let the flash and hype of a new product deceive you. Take the time to think about the results you’re trying to achieve with technology. Make a list of them, and when you’re done match those criteria with the product that fits. Any good IT provider will be happy to serve as your consultant to ensure you make the best choice.

Believing everything will magically work together

As technology evolves, it is inevitably becoming simpler to use. Consumers want user friendly products and solutions that are easy to implement, and nowadays that’s what they’re getting – at least most of the time. Because of this belief that all products are going to be plug-and-play, many business owners hold the misguided assumption that any new technology they implement is automatically going to synchronize with their other IT. It is simply not true.

Though many technologies are compatible with one another, your business is taking a big risk – that could result in massive downtime and wasted money – if you implement a new tool that doesn’t integrate well into your current system and workflow. Be smart, do some research or consult with an IT professional before making a purchase.

Assuming your team doesn’t need support and training

Now that you’ve found the perfect fit technology and you’re sure it will integrate into your current IT setup, you go ahead and purchase it. You let out a sigh of relief as you kick back and let your sparkly new IT solution power your company to new levels of success and profits in a SMB “happily ever after” fantasy. Sound too good to be true? That’s probably because it usually is.

Don’t forget that not all of your employees are going to instinctively know how to use the new technology. Consult with your IT provider to see if they offer support and training. If not, you may want to look elsewhere or find an alternative solution before you buy.

Forgetting to create a budget

More and more IT solutions are packaged with pay-as-you-go monthly pricing. While this is a great way to help you avoid large upfront capital investment, if you implement too many different technologies too fast – and without thinking about the recurring costs – you could quickly run out of money before having properly created a complete technology platform.

Think about what you’re comfortable spending on IT before you open your wallet. Do some research, and either draft a budget on your own or acquire the assistance of a consultant to help you along.

Failing to get staff input

It’s wise to consult with the employees who will be using the new technology you implement, on a daily basis. It’s even wiser to do it before you purchase it.

The truth is that not all of your employees may be on board with the new product. They may actually even know some downsides to it you weren’t aware of. Regardless, it’s smart to consult with them beforehand, or you may find yourself in a constant fight getting them to adopt it.

Need to consult with an IT professional to create a complete technology solution for your business? We’re happy to serve you in any way possible.

Published with permission from TechAdvisory.org. Source.
May 21st, 2015

164_Office_AIts release is still months away, but there’s reason to get excited about Office 2016. The latest version of Microsoft’s classic application package is adding new features designed specifically for today’s modern workforce, who are more mobile and collaborative than any generation before. Here are four of these head-turning features that are changing the way we use Office applications.

Cloud focus for Outlook attachments

Microsoft knows that sharing attachments amongst co-workers and teams can be a hassle. With many collaborators still sharing documents and files the old fashioned way – attaching it to an email and then sending to others – it’s easy for users to get confused and send an incorrect or outdated version.

To solve this problem, Microsoft is gently nudging us to use the cloud. Now when you add an attachment to an email, you’re now asked if you’d also like to share a link to a file on your OneDrive, OneDrive for Business or SharePoint account.

Showcasing easy ways to use Office better

If you’re like most people, you probably aren’t using Office to its full potential. And who can blame you? Between Word, Excel, PowerPoint and more, there are literally hundreds of features and tools you can use – if only you had the time to discover them all.

To help you get the most out of Office, Microsoft has now added a Tell Me box in the top center of your program title bar. This tool gives you an easy way to get questions answered. For example, if you want to project your desktop screen to a second monitor or create a graph in Excel, simply type your question into the Tell Me box and Microsoft will find the answers that most closely fit your search criteria.

Sway

Look out PowerPoint, here comes Sway – the new, hipper Office application that makes creating fluid, stylish presentations easy. With Sway, you can now gather content from various sources across the web, and then easily organize it into a presentation that can be viewed on a smartphone, laptop, iPad or other device.

What makes Sway more exciting than PowerPoint is in the process of gathering content: simply drag files, photos or video from YouTube, OneDrive and various social networks into the app. Once you have your content, you can easily organize it and adjust your design to create a unique look and feel for your presentation.

Sway is still in preview (beta) so it isn’t ready for primetime, but you can still check it out here: https://sway.com/

Better Data Protection

With Office 2016, Microsoft has raised the bar for data security. Now administrators can set and enable Data Loss Protection policies for Word, Excel and PowerPoint.

Unlike in older versions of Office, administrators now have a range of security options at their disposal. For example, they can prevent data from being copied and pasted outside of Office 2016 applications, restrict files from being sent to certain individuals, and implement file-level encryption for Word, Excel and Outlook.

Want to learn more about Microsoft Office 2016? Have questions about other Office products? Give us a call.

Published with permission from TechAdvisory.org. Source.
May 20th, 2015

164_Prod_AWith social media distractions, difficult-to-monitor remote employees, and increasing numbers of staff working on personal tasks at the office, achieving maximum team productivity can seem virtually impossible. So what can the business owner do? Here are a few tips that are sure to have your staff more focused and producing results.

Set clear goals

In order for your employees to produce results and reach their productivity potential, they need to know what is expected of them. At some organizations, it may be perfectly acceptable to spend one hour surfing the Internet everyday and seven hours working; or it may be considered normal to count a lunch break towards the eight hours worked. The truth is that more and more employees are bouncing between jobs from company to company, and each organization has a different set of standards and expectations. If it’s not communicated to your employees what yours are, you can be certain that they’ll make up their own.

Additionally, your employees need to know what results you expect them to produce. Maybe that means they need to sell a certain volume of products each month, or maybe it means they need to consistently score a four-star customer satisfaction rating. Whatever it is, your employees need to be aware of your expectations and have some sort of goal to shoot for. This gives you a way to see the results each employee is producing. Then you can try to find a solution to increase the productivity of your lower performing staff.

Be personable with your employees

Have you ever had a boss that rarely interacted with employees and that everyone feared? Maybe he stayed locked away in his office most days or ignored staff members as he quickly strode through the office never cracking a smile. Do you think employees want to produce results for a boss like this? They might, but it may be out of fear of losing their job rather than genuinely wanting to help that boss and the company at large.

Interact with your employees. And not only about work. Ask them how their weekend was. Find common interests to talk about. Take the time to get to know them. It’s easy for employees to not produce results or care about their job if the business owner is unapproachable and distant. On the contrary, if the owner is personable and friendly with staff, it is harder for an employee to slack off and not commit to the company’s growth. It’s natural for employees to work harder for a person they know, rather than one who’s “all business” and persistently unavailable.

Listen to your employees’ feedback

To go along with being personable, take the time to gather and listen to your employees’ feedback. If you show that you value their opinions, they’ll feel part of the team and organization. When this happens, they’ll be more committed to your goals and will want to see the company succeed as much as you do.

Of course that doesn’t mean you need to take every bit of employee feedback and run with it – it simply means keeping an open mind. Your team will respect you more and work harder for you as a result.

Provide reliable equipment

This is a no brainer. But if an employee doesn’t have the reliable equipment and tools to complete their job, their productivity levels will plummet. A broken computer, crashed server or faulty Internet connection will have your staff twiddling their thumbs and playing with their phones in no time. If it’s your technology that’s the culprit in this situation, Managed Services represent an exceptional solution to prevent your IT from ever breaking down in the first place. What does that mean for your staff? Less downtime, more productivity and more results.

Interested in discovering more ways to boost employee productivity? Want to learn how Managed Services can ensure the reliability of your IT and prevent downtime? Contact us.

Published with permission from TechAdvisory.org. Source.
Topic Productivity