September 29th, 2015

By: Dan Bremner

It’s been a big week for software releases. First, Apple released theoffice-2016 latest iPhone and iPad operating system, iOS 9, to go along with their newly introduced devices. Then Microsoft released Office 2016, with a huge focus on collaborating and making use of the shared cloud storage that comes with Office 365 subscriptions, OneDrive and SharePoint. To top it all off, Apple brought out a Microsoft exec onstage at their event, for the first time in what, 20 years?

Let’s focus on Office 2016, which as you may guess from the appearance with Apple, is finally a true cross-platform simultaneous release for the first time ever. The same version is available on Windows PCs and Apple Macs, and there are mobile versions for Windows phone, Android, and Apple devices. You can start editing a document in Word on your PC at work, pick up where you left off in Word on your Android phone on the train home, and continue on your Mac when you get home.

If you’ve collaborated with others working at the same time on a document in Google Docs, or more recently in Word Online, you’ve seen the real-time co-authoring features that are now available in Word. If you save your document in OneDrive or SharePoint, you can share that document right from within the program, and other people can open it and type in it, while you see what they type in real time. The in-app sharing works in Word, PowerPoint, and Excel, the Co-Authoring works in Word and PowerPoint, and the real-time typing works in Word only for now. OneNote has had notebook sharing and near-real-time syncing for a while now.

Recognizing that our documents keep getting bigger, and email isn’t always the best way of sharing these files (especially if multiple people need to edit, and you want to avoid version nightmares), Outlook now has the ability to “Attach” files from OneDrive or SharePoint that don’t attach the file, just a link to the shared file location. Even better, it will automatically adjust the permissions of those files so that the email recipients have read or read/write permission to the “attached” files, depending how you set it.

Speaking of collaboration, Microsoft’s acquisition of Skype is making its way into Office too. While sharing a document, you can also initiate a Skype messaging session with the document collaborators from within your document window. Skype for Business has completely supplanted Lync as Microsoft’s business messaging tool, and is making a big play to be a natural extension of your workflow with colleagues.

There are many more features to explore in Office 2016, including new chart types, new forecasting features in Excel, and integration with external web data, and lots more. To help find the feature you want to use, the Help system has been revamped with Tell Me. Start typing what you want to do, and Tell Me will get you to the feature you’re looking for, or will find help on the feature.

The connected, work-anywhere-from-any-device promises that have been hinted at for years are now starting to become reality. It’s an exciting time for businesses to take advantage of new opportunities for productivity. If you’d like us to help you get up to speed with Office 365, OneDrive, SharePoint, or the new Office 2016 suite, give us a shout. We’re glad to help!

Topic Articles
September 7th, 2015

Business_Value_Sep7_AWe all know IT plays a valuable part in your company’s operations, but is it possible to quantify that value? By asking your IT guy the right questions you should be able to get an idea of what they are adding, or subtracting, from your business’s value. Whether your IT is handled in-house or through a Managed Services Provider, here is some advice on what you can do to help determine its value.

Don’t accept metrics

IT people love using metrics to show how they are contributing to your business. The problem is most of these metrics don’t show you anything. Sure, high uptimes sound great and low mean-time resolutions are probably a good thing, but how do these impact your business? Don’t arbitrarily accept these as signs IT is contributing to the value of your bottom line. Dig deeper and get an explanation as to why these metrics matter. There is a reason your IT department wants you to see these metrics, but it is important to have them explain it.

Ban “tech speak”

There was a time in the world when it was impossible to avoid “tech speak”, but that era has passed. Your modern-day IT person should be able to explain just about everything to you in plain English. Realistically, if they are doing a good job, they should want to share that information with you in a way you will understand easily. If you find your IT department relying heavily on “tech speak”, chances are there is something they don’t want you to know about.

Make sure your IT provider understands business goals

If you want your IT working for you and adding value to your company, then those responsible for it have to know what your goals are. It is then, and only then, that they will be able to manage your technology with these goals in mind. Too often companies assume their IT provider knows what their priorities should be, founded on company principles, but the reality is that the contractor will operate on the basis of what it thinks is best. These two entities pulling in separate directions can hurt your business in many ways. By making sure your IT department – again, whether in-house or outsourced – is pulling in the same direction as everyone else, technology can add a whole lot of value to your company.

Meet with your IT provider often

It doesn’t matter if you have in-house IT or use a Managed Services Provider, you should be meeting with them on a regular basis to understand what they are doing. There is no need to banish them to some dark corner of the building, or only summon them when something breaks. By incorporating them into the operations process and maintaining open lines of communication, you are likely to see things in your office run a whole lot more smoothly. Not only will you get a better understanding of how IT is providing value to your business, they will gain a deeper appreciation of how your company operates. This will help both sides understand how the other operates, and enable you to find new ways to help each other.

Listen to IT recommendations

Chances are that whoever is handling your IT has numerous different ideas on how your company can use technology to decrease costs, increase productivity, and become more profitable. You would be foolish to not at least consider what they have to say. One of your company’s most valuable assets is technology,and your IT department should be up-to-date on what improvements can be made. There could be nothing more valuable to your company than an IT department proactively finding ways for you to get ahead of the competition using technology.

Is IT hurting your business value? Want to instead use it to drive increased bottom-line profits for your company? Contact our technology experts and find out how we can help.

Published with permission from Source.
September 4th, 2015

Office365_Aug27_AMicrosoft’s Outlook has proved to be a robust email and calendar experience on the web, allowing users to stay connected safely, securely and easily. The tech giant is now pushing things even further with a bunch of updates to Outlook in Office 365 that aim to help users become more efficient and better manage their calendar. With that in mind, let’s have a look at all the new features in Office 365’s Outlook.

Cleaner UI

Outlook in Office 365 now features a simplified, cleaner user interface (UI) that aims to help you work more efficiently. A new Action bar is available across Mail, Calendar, People and Task experiences, for utmost convenience and ease of use. The Action toolbar provides quick access to commands like clearing your inbox, replying to an email or adding an event to your calendar.

The email subject line is larger and more prominent, and messages in the reading pane are now indented for easier reading. More buttons in Calendar allow for simpler navigation and quicker creation of new meetings.

Enhanced inbox control

New tools have been added to help you sort through your email and identify the most important items to tackle first.

  • Pin – you can now pin any message in your inbox to have it highlighted in yellow and kept at the top of your inbox. This keeps important messages handy and prevents them from getting lost in your inbox.
  • Sweep – provides a simple set of actions to manage emails from specific senders, great for managing recurring messages like newsletters and special promotions. You can choose to keep messages from a specific sender for a specified number of days, only keep the most recent message, or delete all messages from the sender.
  • Archive – quickly move messages out of the inbox to a folder of choice with one-click archiving.
  • Undo – undo unintended actions with a single click.
  • Improved single-line view – a preview of the message contents in line with the subject, allowing you to perform common actions in bulk and more quickly.
  • Immersive reading pane – when in single-line view, clicking a message now displays the message in the same window.

Visually engaging emails

Outlook in Office 365 now provides the ability to easily resize images, add custom borders, apply shadow effects, rotate images, and more. Emojis have also been added, so you can express yourself better than ever before. You can also find the people you want to reach more easily; when you place your cursor on the recipient line, Outlook shows a list of the people and distribution groups you most commonly email. The list of recipients is automatically refined as you type, and adapts as the people you email change over time.

Calendar improvements

Calendar now features a five-day weather forecast. Icons next to each day give you a quick look at the forecast, and clicking on one will show a more detailed view. Calendar now supports charms – icons you can choose from to apply as visual cues that help you quickly identify different types of events. For instance, you can add an airplane charm to an upcoming flight, a music note for a piano class, and so on.

You can also create email reminders for any Calendar event and specify the recipient list, include a quick message, and set the day and time you want the email reminder to be sent. Birthday and holiday calendars are also available, and can be either overlaid across your work calendar or viewed separately.

Better mobile browser experience

A number of UI and navigational improvements has been made to enhance the mobile browsing experience, including updates to more closely resemble the UI of Outlook apps on Windows, Mac, iOS and Android. Navigation has been improved in order to simplify switching between Mail, Calendar and People, and comes along with more prominent search commands. A better UI allows for the simpler creation of new events and ease of using the scheduling assistant in Calendar, and the Time strip has been updated to show the full week within the calendar. You can now switch between emails without returning to the message list, too.

Looking to learn more about Office 365, its applications and how they can benefit your business? Talk to one of our Office 365 experts; contact us today.

Published with permission from Source.
September 3rd, 2015

iPhone_Sep3_ARemember the day when you bought your new iPhone? Probably one of the first things you did was to fill it up with a bunch of applications. And before you knew it, after months of taking selfies, capturing videos, and installing just about every social, gaming, and utility app out there, you got an alert saying your memory was almost full. If you want to free up some storage, try the following simple tricks.

Check your storage usage

First things first; before you start deleting applications at random, you need to see exactly what’s hogging storage space. From your iPhone’s home screen, navigate to Settings > General > Usage > Manage Storage. You’ll see the amount of space you have available and how much space is being used up. After a few seconds you’ll also see a list of apps, starting with those that take up the most space. The number indicates how much space the app uses in itself, and how much data is inside the app. Determine which apps you don’t need and hit the Delete App button.

Clear Safari history

If you use Safari often and haven’t cleared its data in a while, your iPhone may be storing web history and data that you simply don’t need. Clearing the cache and history can, in some cases, help free in excess of 1GB of storage space on your iPhone. To do so, navigate to Settings > Safari. Then scroll down and press Clear History and Website Data to earn some additional space.

Clean up your iMessages

By default, your iPhone will store your messages forever. This takes up a lot of space, especially if you’ve received a lot of photos, GIFs, audio messages, and videos. Keeping a few romantic messages is understandable, but you can probably live without other spammy messages that clog up your storage. In addition, the iPhone allows you to keep messages for a period of time instead of forever. Simply head to Settings > Messages. Tap on Keep Messages and set your messages to delete themselves after 30 days or one year.

Don’t double-save photos

You may notice that your iPhone saves two of the same image: a normal one, and a second one using High Dynamic Range (HDR), if you have turned this feature on. HDR images tend to look better than normal ones but, if you always want the HDR version, you can avoid duplicated images by turning off Keep Normal Photo in your Phone & Camera settings.

Delete offline data

Remember that time you had no Internet connection, when you saved an interesting webpage to read later? As your offline reading list grows, your storage space shrinks. To clear your reading list, open up the Settings menu and go to General > Usage > Manage Storage > Safari. Then swipe left over the words Offline Reading List and tap Delete to clear the cache.

These tips will help you make the most of what little space you have left on your iPhone. Want more iPhone tips and tricks? Contact our tech experts today.

Published with permission from Source.
Topic iPhone
September 1st, 2015

164_A_MacIf you left your desk now, how would you know if your Mac is secure? What if a nosy employee or passerbyer decided to snoop around on your machine when you’re not around? Or what if your Mac is stolen while it’s still powered on? The thief will have unlimited access to all your confidential files and data, and there’s nothing you’ll be able to do about it. Well, not any longer; here’s how you can lock your Mac easily every time you step away from your computer.

The problem with normal password lock

As you know, the normal way to lock your Mac is by either shutting it down or logging off. So if you’re simply stepping out of your office to use the bathroom, you probably don’t want to waste time doing either of these to keep your desktop secure from a snooping passerbyer. So what’s to do? Set up a password lock. This allows you to lock your Mac by simply putting it to sleep.

How to set up a password lock

One of the best parts about setting up a password lock on your Mac is that it’s incredibly easy. To do so, click on the following:

  1. System Preferences
  2. Security & Privacy (located under the “Personal” group of icons)
  3. General tab
  4. Check the box that reads, “require password after sleep or screen saver begins”

Once you’ve done this, choose “immediately” from the box that lights up. Now, your Mac will lock every time it goes to sleep, and to use it again your password will need to be entered.

So, that leaves one more question. How can you easily put your Mac to sleep?

How to make your Mac go to sleep on command

There are several easy ways to do this. The first and probably the one you’re most familiar with is to simply click on the Apple icon in the upper left hand corner of your screen, and then click Sleep.

If you prefer keyboard shortcuts, you can use one of the following:

  1. Control + Shift + Eject – this makes only the screen go to sleep
  2. Command + Option + Eject – this makes the computer go to sleep

Probably the easiest way of all is to activate Hot Corners, which allows you to put your monitor to sleep by simply moving your cursor to a specific corner of the screen. To activate this, click on the following:

  1. System Preferences
  2. Desktop & Screensaver
  3. Screensaver
  4. Hot Corners (in the bottom right hand corner)

Then choose the corner you would like to use to put your monitor to sleep, and select “Put Display to Sleep”. Every time you navigate your cursor to that corner of the screen, your monitor will go to sleep and your Mac will be locked.

Looking for more Mac OS tips? Curious to learn about our Mac services? Call us today to learn more.

Published with permission from Source.
Topic Apple Mac OS
August 26th, 2015

Windows_Aug26_AEver wondered what the Cortana thing that keeps showing up on Windows 10 is? It’s actually a digital voice assistant similar to Siri or Google Now. While you might be apprehensive about talking to your laptop, utilizing Cortana is easier and cooler than you might think. Here’s all you need to know about getting Cortana set up and what she can help you with.

If you are using Windows 10, it’s likely you have come across Cortana at least once or twice. While you might fear that the effort involved in setting up the feature isn’t worth the time you will save once Cortana is up and running, you would be mistaken. Configuring her is quite simple and she is more helpful than you might realize.


For starters, you will want to have your microphone turned on if you plan on using voice commands, and all the privacy and locations settings enabled. Cortana will not work if these have not been activated. From there, she will give you a brief overview of her capabilities and ask you a few questions to get to know you better.

Once that is completed, you are going to want to spend a few minutes testing her out and seeing what she can do for you. This awkward, getting-to-know-you stage might seem like a waste of time but, once you have a good feel for Cortana, you’ll be more inclined to use her in the future.

Maximize Cortana

Now that Cortana is ready to assist you, it’s important to utilize her as a personal assistant. Here are a few areas she can really come in handy:

Find that document – Ever saved a document somewhere to later forget where it was stored? Simply ask Cortana to look for it by saying, “Hey Cortana, find (file name),” and she will bring it up for you. Let’s say you are looking for Word documents located in multiple folders on your computer; all you have to say is, “Hey Cortana, find my Word documents,” to have her pull up all your Word files.

Easily start tasks – Football season is nearly upon us and that means fantasy football season is here. Utilizing Cortana could give you the extra edge needed to win your league this year. If you want to check on Tony Romo’s status, say, “search for Tony Romo injury,” and the search results will pop up for you. Want to make a sneaky trade offer to John before your rivals? Say “email John Fantasy Football,” and a window with his e-mail address will pop-up. Of course, these features are universal and you don’t have to like or even know what fantasy football is to use them.

Answer your questions – One of the coolest features about Cortana is the fact that when you ask her a question she will not only show you the answer, but speak it as well. Want to know what the weather is like in Denver? Just say, “Hey Cortana, what’s the weather in Denver,” and she’ll give you the lowdown on it. Need to know when your next meeting is taking place? Ask Cortana and she’ll reply with the answer. This is especially nice when you’re in your office but away from the computer.

Talking to Cortana is nice, but speaking with a person about your IT is better. Contact us today for all your technology needs.

Published with permission from Source.
August 11th, 2015

Office_Aug11_ATablets with Windows 10 installed received a boost recently with the unveiling of the new Office Mobile applications. The mobile versions of the iconic Word, Excel, PowerPoint and OneNote applications are specifically designed for use on tablets. The “touch-first” interface allows users to easily edit documents while on the go. The best news of all is the fact that Office Mobile apps are free for users of Windows 10.

One of the biggest complaints about trying to edit a Microsoft Office file from a tablet is usability, or lack thereof. That has all changed, at least for Windows 10 users, with Microsoft’s recent release of Office Mobile apps. The tablet-friendly versions of Word, Excel, PowerPoint and OneNote have been built from the ground up to improve touch functionality.

Even if you don’t have Windows 10, you still might be intrigued about the potential of having Office apps that are touch-friendly. Here are some of the new features you can enjoy when using Office Mobile apps.


Microsoft Word Mobile has all the tools and features of the PC version including more nuanced tasks like being able to track changes and add footnotes. The Read mode, a mobile exclusive, improves the way documents appear by making them flow better on the smaller screens of a tablet while also letting you zoom in and out with a simple tap of the screen.


Recommended Charts is the prominent feature of the Excel Mobile app. It allows you to quickly show off your data using a stylish chart or graph with only a few taps. You will also find that reordering columns, adding formulae, changing chart types and the majority of Excel’s other core functions are easier than ever before.


Of course Office wouldn’t be Office without PowerPoint. The mobile version of the app allows you to edit slides with new touch gestures. This makes it easy to insert and edit pictures, tables, shapes and SmartArt. But the real star here, and of the entire Office Mobile setup, is the Presenter View. This mode gives you full control over what your audience sees on the big screen during a presentation while still letting you view your speaker notes on the tablet.


Windows 10 comes installed with OneNote, so you’re probably already using it. Tablet users will notice that changes made by anyone working in the notebook are automatically saved and synchronized for everyone to see.

The release of Office Mobile apps is just one of three big launches to come from Microsoft in 2015. Both Microsoft Office 2016 and Office Mobile for phones are slated for release this fall. Yet, while these tablet applications represent marked improvements for Windows 10 tablet users, they are probably not quite enough to warrant the switch from other operating systems just yet. In fact, even if you’re in love with the idea of having user-friendly, mobile versions of Office, you might want to hang on in there – it’s likely Microsoft will release them for iOS and Android in the near future, too.

Want to know what hardware and software is best for your company? Want to increase productivity in your office? Get in touch with us and we’ll show you how to do it.

Published with permission from Source.
August 10th, 2015

BusinessContinuity_Aug10_AIn the current world, business continuity planning (BCP) is imperative to the sustainability of your business. Without a well-thought-out plan in place, it is highly unlikely that your company will be able to survive and recover from disasters. However, there are several major roadblocks to the successful implementation of a business continuity plan. If you’re struggling with BCP, check out our list of some common challenges organizations face, and learn how to address them properly.

Challenge #1: Prohibitive costs

Business continuity planning has become exponentially expensive as availability requirements increase. Many solutions require substantial investments on the installation and maintenance of additional hardware, software, and data center infrastructure. These requirements drive up the cost of business continuity, and many company owners are reluctant to invest in protective measures.

The solution
Instead of relying on costly physical servers to accommodate your backups, consider using efficient and affordable cloud computing solutions. You can transfer your important business files to the cloud and eliminate the expense of having to install and manage hardware infrastructure and software licenses.

Challenge #2: High complexity

Traditional business continuity planning is complex to implement, manage and execute. From managing the recovery infrastructure to updating disaster recovery documentation and testing the BCP to find and close potential loopholes, the prospect of embarking on a BCP project can be daunting, and the whole experience can prove time consuming. Combine with the pressure of your ordinary day-to-day duties, it can seem almost impossible to focus your attention on initiating a BCP.

The solution
With all this in mind, it makes more sense to hire a professional IT service provider to plan, implement, and execute your business continuity plan. This way you can leverage their experience and expertise to ensure that, in the event of a disaster, your company will be able to get back on its feet and resume business operations as quickly as possible.

Challenge #3: Lack of staff involvement

There are so many requirements to be considered in a business continuity plan. And the more employees your organization has, the more difficult it is to relay the essence of the plan for everyone to understand. Staff involvement isn’t an option – it’s an absolute necessity if you wish for a successful BCP implementation!

The solution
Depending on the size of your organization, you can either hold a company meeting to announce the essentials of your BCP, or schedule a meeting with key staff members who take an active role in the planning process. To create a long-lasting BCP program, you need to get everyone on the same page by emphasizing the importance of the plan in an easy-to-understand way.

Business continuity planning is one of the most important things you need to have in place. You never know when, or in what form, a disaster will strike – all the more reason to take a preventative approach to securing your company and all you’ve worked for.

Need a reliable partner to take care of all your business continuity planning needs? Get in touch with us today – we have exactly what you need to prepare and protect your company.

Published with permission from Source.
August 5th, 2015

Windows-10-logoMicrosoft’s newest incarnation of the now 30-year-old Windows brand was officially released to the computing public last week. Much of the online commentary has focused on user-interface aspects of the new OS, such as the newly redesigned (again!) Start menu, the ability to run the newer-style (Metro/Modern) apps in a window instead of full-screen, and the new virtual assistant known as Cortana. Understandable, since that’s what most users will notice and see, and that’s where Microsoft received the most Windows 8 criticism.

As business technology junkies, though, it’s hard for us to get too excited about redesigned start menus. Yes, Windows 10 feels more at home than its predecessor in the traditional keyboard and mouse desktop world that most business users still reside in. Microsoft’s attempt to bridge the desktop and tablet form factors feels less jarring than Windows 8 did, and that’s a good thing. That’s about all I’m going to say, however, about the cosmetic facelift you’ll see in Windows 10.

Instead, I’ll highlight a few things we biztech junkies are excited about – things that will end up having more impact on businesses. Some of these, we’ve been watching slowly develop and converge for the past several years. What Microsoft is doing, or rather has been doing for a few years, is laying a foundation intended to address needs that almost every business has when they look into cloud computing and how best to serve a decentralized workforce.

  • Azure Active Directory Support. If your company has started using Office 365 for email, you’re already using Azure Active Directory – it’s the cloud version of the on-premises Active Directory service we’ve all been using for years to authenticate users and computers on corporate domains. Windows 10 support for AD in the cloud will help IT departments secure company computers that aren’t connected to the company network. Remote workers “in the field” will be able to have authentication and security policies applied much like their counterparts in the office.
  • Windows Hello. Log into Windows without a password, using facial recognition? It may feel gimmicky, and in this first incarnation, maybe it is, but eventually biometrics will become an important enhancement to the now-ubiquitous standard of password-based computer security. Windows 10 Hello is laying the groundwork for that next phase of security. Presumably it would be harder to hack someone’s iris than it is to hack their password.
  • BitLocker and EFS. While not new at all, these disk- and file-encryption technologies are being given renewed attention, and one or both of them will be enabled by default in Windows 10. This will help protect your files from unauthorized access by someone who may gain access to your PC, or if your notebook is lost or stolen. Turning these on by default should help prevent a lot of data security breaches that result from hackers finding data on lost, stolen, or discarded computers and hard drives.
  • Information Rights Management. IRM is not new, and also technically not a feature of Windows 10, so why is it on this list? It’s part of the bigger picture – the integrated solution that Microsoft is offering for businesses to share and collaborate across devices and locations, while still maintaining controls and standards, and protecting company information from loss or misuse. With the introduction of Azure Rights Management, a feature built into some tiers of Office 365 and available a la carte as well, coupled with the Azure Active Directory support now built into Windows 10, the Microsoft ecosystem becomes a compelling solution for the modern business.


In this ecosystem it’s possible to set limits on who can use and open documents, how and when documents can be used, and to help with the problem of ex-employees taking company data with them when they leave the company. For example, a document might be set to only be able to open on a computer if it’s authenticated to the company domain either through the cloud, or the company network. Or allow it to open only after the user authenticates, and if a user leaves the company, they lose the ability to authenticate, which renders the document useless. All of this helps companies make information accessible anywhere it’s needed, on any platform, in any location, while protecting the valuable data each company has.

Should I go out and upgrade right now? I probably should have put this at the top of this article. After all, Windows 10 is being offered free, so what’s the downside, right? We’ve been using the previews for a few months now, and we like it. That said, our current stance is that most businesses should wait, at least a little bit. The direct cost of an operating system isn’t likely to be the largest factor in an upgrade decision. Despite the improved upgrade process and delivery through Windows Update, this is still an Operating System upgrade, and there will be some incompatibilities and some adjustment, like with any OS upgrade. For example, our management utilities are not fully compatible yet, though we expect an update to those soon.

Any across the board change like this should have some planning and preparation before implementation. There will be some adjustment to the new UI, and there may be some driver updates required after an upgrade. So our current guidance for businesses is this: Windows 10 is likely the eventual destination for most businesses. If you are buying a new PC, you should probably order it with Windows 10. If you’re currently on Windows 7 or 8/8.1, you don’t need to rush into anything. Give it a few months, let the inevitable bugs get patched, and drivers get updated, and work with us on an upgrade plan if you’re anxious to upgrade. There’s also no harm in waiting for the next PC refresh cycle to move to Windows 10, either. At home, where you’re not relying on the PC as a tool to do your job, it’s a different story. For those eager to try the latest and greatest from Microsoft, make a backup of your home PC (you are doing that anyway, aren’t you?), and have at it! Requirements are similar to Windows 7/8/8.1, and it’s a great way to get comfortable before your business is running Windows 10.

Thanks for reading. Please feel free to direct any of your Windows 10 questions to me, or to your support team.

Topic Articles
July 30th, 2015

164_Prod_ AYou may have heard of Managed Services, but are clueless as to how they can help your business. You may have heard of how they can boost productivity and increase profits, but are unsure of exactly how they do that. For those who need a better understanding of just how Managed Services can benefit a business, today we’re going to demystify it all. Here is the explanation you’ve been waiting for.

Managed Services essentially amounts to preventative IT maintenance. What this means for your business is that little IT problems are nipped in the bud as soon as they bubble up, and before they have a chance to compound into much bigger, more costly ones. But before we delve deeper into how this increases your business’s productivity levels, it makes sense to look at the history of this service and the role of “preventative maintenance” in our culture.

Why preventative maintenance matters

Managed Services have been around for decades. But despite this, many businesses have been slow to catch on. And really, is it all that surprising? Preventative maintenance is not exactly a priority in mass culture. Whether you hire a mechanic to replace a catalytic converter, a plumber to repair a leaky pipe or doctor to correct your coronary heart disease, many of these oftentimes preventable problems have been culturally accepted as commonplace. Yet people are so used to the mindset of thinking “everything is okay until it’s not”, which is really where the true problem lies.

Additionally, when preventable problems are ignored long enough to the point they explode into emergency repairs, your wallet almost always suffers. This is just as true for a network crash to your business’s IT infrastructure as it is for a trip to the emergency room for a neglected health problem.

Because Managed Services prevent catastrophic IT repairs that surprise you out of nowhere, your bottom line will enjoy long-term savings. Along with this, you’ll also get a significant bump in your productivity levels.

How does Managed Services boost productivity?

To answer this question, it makes sense to look at a fundamental principle of productivity – focus. Imagine if you’re trying to complete a new marketing strategy for the next quarter. You’re doing some research, compiling a list upcoming networking events and trade shows to attend, when suddenly you’re disrupted by an urgent phone call. After you’re off the phone, you return to your research, and then your secretary bursts in with an handful of vendor invoices you need to sign off on. As these disruptions continue to pile up, what happens if your IT breaks down and you’re unable to use your computer? Basically, you don’t get anything done during the day. You become stuck.

When it comes to IT, Managed Services take preventative measures to ensure your IT is always running at its optimal level, so that you don’t suffer technology breakdowns or distractions that blow your focus – preventing you and your staff from getting any work done. Smooth running IT won’t resolve all your productivity problems, such as your staff focusing more on Facebook or their phone rather than their work, but it will resolve all of those that relate directly to technology. No longer will your business be held down by daily computer disruptions and associated repairs, and instead you and your staff can move forward and focus on growing your business. That is the beauty of Managed Services. More productivity, focus and growth for your entire organization.

Have more questions about Managed Services? Give us a call today. We’re happy to provide you the information you need.

Published with permission from Source.
Topic Productivity